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Manage a session timeout

How it works

Show the user the timeout warning at least 2 minutes before the time runs out. This should be shown to the user in a modal dialog, also known as a pop-up.

The user can:

  • select a button to stay in the service and not time out
  • press the escape key to close the warning, stay in the service and not time out
  • do nothing

If the user does nothing within the time limit, redirect them to a timeout page. This page explains what has happened and gives them options for how to continue.

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Need help implementing this in a prototype or production build? Get support from the Design System team.

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